PAPER-9
OPERATION MANAGEMENT AND INFORMATION SYSTEM
REVALIDATION TEST PAPER-RV/09/OMS/2010
SECTION I-OPERATION MANAGEMENT
(Answer Question 1 and any TWO from the remaining)
1. (a) Write full description of the following:
(i) R&D, (ii) CPM, (iii) SD, (iv) ADB, (v) WHO, (vi) UTI, (vii) EDP, (viii) BPE,
(ix) ISO, (x) OR
(b) Given below are two lists —list ‘A’ containing six observations and list ‘B’ containing
various functional areas associated with production management. Expand the abbreviations
and match them with the corresponding functional areas.
List ‘A’ List ‘B’
LP Quality control
PERT Project planning
CRAFT Inventory management
MRP Product design
CAD Product mix determination
AOQ Plan layout
1×6
(c ) Put an appropriate word or two in blank position :
(i)_______ uses algebraic procedure to solve any problem, which satisfies the test of linearity
and certainty.
(ii) Under preventive maintenance “(hours worked for maintenance)/(Scheduled
hours) × 100 = _______ ”
(iii) Trend values of all years of the series may be obtained advantageously using the ______
.
(iv) _______ is a process that bakes on a white, brittle protection finish. 1*4
2 (a)
The annual sales of TV sets by a dealer in Delhi are as under :
Year 2004 2005 2006 2007 2008
Sales (thousand units) 3 14 36 4 33
Fit a linear trend equation to the sales figure and estimate the sales for the year 2009. 8
(b) Mention main factors to be considered when planning a good matrial handling system? 7
3 (a) Discuss the factors affecting the plant layout. 7
(b) What are the various objectives of using control charts for variable characteristics of
products undergoing manufacture 8
4 (a) What is Value Analysis? 5
(b) Describe the main phases of a Value Analysis exercise. 5
(c) It may generally be said that Value Analysis leads to Cost Reduction. Can you give
some specific benefits which may be expected when Value Analysis is effectively used
within a manufacturing organisation? 5
SECTION II-INFORMATION SYSTEM
(Answer Question 1 and any TWO from the remaining)
5. Write Short notes on :
i) Internet
ii) Search Engine
iii) E-mail.
iv) E-commerce
v) DBMS 2*5
(b) Which of the following featureswill apply for an interpreter and which ones for a
compiler
i) Cost of Software is high.
ii) Transaction takes place during execution
iii)Translates the whole programme
iv)Translates line by line
v)Requires more memory 1*5
© Expand the following
(i) LAN
(ii) URL
(iii) DSS
(iv) ORDBMS
(v) DML 1*5
Q6 (a). What are the cost components for implementation of ERP System? 5
(b) Name and describe some common modules of an ERP System ? 5
(c ) What is methodology followed for implementation of ERP System? 5
Q 7 (a). What are the objectives of developing a good Management Information System 5
(b) What the steps involved in developing an MIS ? 5
(c ) What are constraints towards developing MIS ? 5
8 Write Short Notes on :
(i) Knowledge Management
(ii) Business Process Re-engineering ( BPR)
(iii) Expert System
(iv) Artificial Intelligence
(v) Decision Support System 3*5
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